Privacy Policy
Last updated: January 2025
At Convertica, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online PDF tools and services.
By using Convertica, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Files You Upload
When you use our PDF tools, you may upload files for processing. These files are temporarily stored on our servers only for the duration of the conversion or editing process. Files are automatically deleted immediately after processing is complete, typically within minutes.
Usage Information
We may collect information about how you access and use our services, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and convert your files as requested
- Improve and optimize our services
- Monitor and analyze usage patterns
- Ensure the security and functionality of our platform
- Respond to your inquiries and provide customer support
Data Security
We implement appropriate technical and organizational security measures to protect your information:
- All file transfers are encrypted using SSL/TLS protocols
- Files are stored temporarily in secure, isolated environments
- Automatic deletion of files after processing completion
- Regular security audits and updates
- Access controls and monitoring systems
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your uploaded files only for the time necessary to complete the requested operation. Files are automatically deleted:
- Immediately after successful processing
- Within 1 hour if processing fails
- We do not store your files permanently
- We do not create backups of your uploaded files
Third-Party Services
We may use third-party services to help us operate our platform and analyze how our services are used. These services may have access to limited information, but they are obligated not to disclose or use it for any other purpose.
We do not sell, trade, or rent your personal information to third parties.
Cookies and Tracking
We may use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Your Privacy Rights
You have the right to:
- Access information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
To exercise these rights, please contact us using the information provided in the Contact section.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Questions About Privacy?
If you have any questions about this Privacy Policy, please contact us.
Contact Us